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FAQ's

What branding services do you offer?

I offer three packages and can create custom packages to fit your needs (please see my 'packages' page) ​

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How long will it take to receive a response after submitting my form?

I usually try to respond the same day, but it can take up to 24 hours to receive a response from me monday - friday.

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What is the timeline for a project?

The time it takes for each branding package is different. Please inquire so we can chat more about your project!​

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Do you offer a payment plan?

Yes! Every client pays a 50% deposit to reserve their project start date. The other 50% is due when the project is complete.

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Do you offer logo design by itself?

I get this question a lot, and the answer is no. A logo is an important part of your brand and it sets the foundation for your brand identity, but you need more!

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How many revisions do I get?

Your brand concept and all other brand assets include 3 revisions. There is a $50 fee for every revision after this. A revision is any change to the designs.

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What file formats will I receive?

You will receive 4 file formats: ai,  svg,  eps, &  png

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Do you order printed material for clients?

No, all printed material is the sole responsibility of the client. Josie noel designs provides all digital files that the client will need.

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How do you primarily communicate with clients?

Our initial conversation will be through a discovery call. The rest of our communication will be through your Notion client portal. If you need to send me a quick message, I'm also available through email.

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